Research | Our Q3 report details what's new in the world of ransomware.
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Find cyber threats that have evaded your defenses.
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Brands of the world trust ReliaQuest to achieve their security goals.
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
The latest threat research report from ReliaQuest Threat Research research team.
The latest white papers focused on security operations strategy, technology & insight.
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
November 30, 2023
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
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ReliaQuest newsroom covering the latest press release and media coverage.
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A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
Businesses and organizations follow security operations to ensure security of their digital assets.
Security operations (SecOps) is a combination of the information security and IT departments in a business working together to detect, contain, and recover from cyber security incidents.
A security operations center (SOC) is the security operations team and the actual facility that’s dedicated to detecting and resolving security incidents. A properly run SOC can mean the difference between being safe and becoming a headline.
A security operations center acts as the central security hub for an organization – incorporating telemetry from across the ecosystem and making the final decision regarding how to respond to threats. SOCs initially were a room full of analysts who secured an organization’s digital assets that were primarily on-premises. The “room” has now expanded to include a team of experts, working anywhere, who secure an expanded ecosystem; on-premise, remote or in the cloud.
The security operations workflow
The security operations workflow is the lifecycle of a security event and the order of operations the SOC must take to address that event. There are typically five steps:
Detection could be considered the foundation of a security operations workflow; identifying potential or actual security incidents within an organization’s systems and networks. Without detection, an organization cannot take action against threat actors compromising its data or systems. The detection process involves various layers such as network monitoring, log analysis, threat intelligence, anomaly detection, and many more to identify potential threats.
Security alerts are generated by various tools detecting suspicious activity in an organization’s security environment. Investigating alerts confirms if a threat is taking place and assess its severity, impact, and root cause. A security analyst determines the extent of the compromise, how it happened, what data has been impacted, and who was responsible for the incident. The investigation process involves analyzing logs, examining network traffic, interviewing employees, reviewing system configurations, and many other measures.
Here are five common challenges inherent in building an efficient security operations:
A remote work environment introduces many BYOD devices. That, coupled with the explosion of new apps, services, and employees online, creates myriad opportunities for phishing and credential stuffing attacks. Monitoring for user behavior that is outside the norm will help catch this.
Organizations combat this modern network sprawl by investing in more tools – that don’t integrate well with each other. And they can be so time-consuming to operate that analysts can spend more time learning, managing, and troubleshooting them than responding to security alerts.
We’re in the middle of a cyber talent shortage, and as companies are moving to new architectures and cloud-based modules, the need for more training (and more hands on deck) has increased beyond the capacity of many to keep up.
What can really exacerbate this problem is organizations still doing so many tasks by hand, many repetitive. With an increasingly complex environment, it is impossible for analysts to keep up, leading to inconsistencies, errors, and headlines.
A business may have invested in the tools they need, but have difficulty measuring their effectiveness. As security teams rush to put out fires and implement solutions, tracking the measurements of success can get lost in the shuffle, leading to tool-sprawl, shelf-ware, and directionless security strategy. Typical metrics include things like number of alerts, while more useful, actionable metrics like total ecosystem coverage are left out.
How CISOs are modernizing their security operations
One type of individual contributor who works in the SOC is called a SOC analyst. A SOC analyst is part of a team of like-minded experts that monitor, discover, respond to and mitigate cybersecurity threats within an organization. The role has a watchdog element, and they’re often the first boots on the ground when a cyber incident occurs – day or night. It may get busy, but it’s never boring.
SOC analysts can be divided further into ranks based on experience, and tasks range from entry-level threat analysis to higher-level escalated events like breach control and mitigation. Some basic skills an analyst needs to have are:
This includes monitoring alerts and analyzing trends.
Penetration testing your network to ensure the security of your defenses.
Dealing with the fallout of a cyberattack – reporting it, investigating it, and mitigating the damage caused.
Backtracking what happened in an attack by recreating it with data pulled from the event.
“Acting out” the breach to find what the attacker did to compromise the system.
Managed SOC, or SOC-as-a-Service (SOCaaS), is a type of managed security service where you outsource your security operations center to a third party on a subscription basis. This can be an entire takeover or a partial addition to your team to force-multiply your current capabilities. The benefits of using SOC-as-a-Service include:
Overburdened security teams can use automation to gain efficiency, accelerate security operations, and avoid burnout.
MDR services frequently provide a flood of alerts, including a large volume of duplicates, leaving your team to manually investigate and respond.
Alert noise and false positives drain productivity, diminish morale, and increase the possibility of missing key threat signals. GreyMatter cuts through the noise.
The GreyMatter security operations platform enables you to drive efficiencies using those tools to improve security and cover potential security gaps.
There are plenty of models and best practices for running a SOC, but how do you know if you’re doing it right? Your SOC should go beyond the basic capabilities and utilize today’s technology to its fullest, taking strain off your team. Here are some key attributes of a best-in-class SOC:
Successful incident response requires complete visibility across the ecosystem – on-premises and cloud – so there are no blind spots. Furthermore, it is vital to have visibility into cyber risk coverage so analysts can plan how to close any gaps.
Communicate the measurements that matter to improve security posture and close any communication gap with the business.
A major failing of security operations today is ad-hoc or inconsistent processes. A well-managed security operations org should codify best practices. That way, work gets done more efficiently, with fewer errors, and with less unnecessary human involvement.
Ponemon research reveals that only 13% of incidents are contained within a month. Given the high volume of alerts security experts are faced with daily, it’s no wonder. Leveraging automation and AI across the security lifecycle helps sift through mundane security tasks, prioritize events, enrich investigations to reduce noise, and drive faster actions.
Find a platform that integrates your existing tools and unifies detection, investigation, and response capabilities to show the full picture on a single screen – driving faster and easier decision making.
Prevention is better than the cure. A best-in-class solution includes threat hunting, breach simulations, health monitoring, and a continuous feedback loop so your posture is constantly being evaluated and improved.
ReliaQuest delivers successful security outcomes by force-multiplying an organization’s security operations team. It uniquely combines the power of technology and security expertise to make security possible for organizations by increasing visibility, reducing complexity, and managing risk.
ReliaQuest GreyMatter is a cloud-native security operations platform that is delivered as a service any time of the day, any place in the world. Built on an Open XDR architecture, it offers bi-directional integration across any vendor solution, whether on-premises or in one or multiple clouds, to ingest data and automate actions. It brings together telemetry from any security and business solution to deliver singular visibility across the enterprise ecosystem and unifies detection, investigation, and response to drive security effectiveness and cyber resilience.