WEBINAR | From Deal to Defense: Unifying Cybersecurity Post-M&A
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Find cyber threats that have evaded your defenses.
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Brands of the world trust ReliaQuest to achieve their security goals.
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
The latest white papers focused on security operations strategy, technology & insight.
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
February 20, 2024
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
Join our world-class team.
Press and Media Coverage
ReliaQuest newsroom covering the latest press release and media coverage.
Become a Channel Partner
When you partner with ReliaQuest, you help deliver world-class cybersecurity solutions.
How can we help you?
A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
Managed detection and response (MDR) solutions combine human expertise, advanced analytics, and threat intelligence to provide organizations with threat detection and incident response.
MDR solutions are typically offered as an as-a-service model, enabling organizations to benefit from expertise without the need for extensive in-house resources.
Why are MDR solutions important? Given the increasing cybersecurity threats companies face today and a shortage of cybersecurity talent, it’s no surprise that many organizations are turning to MDR solutions.
Ideally, MDR providers can help companies tackle challenges like overburdened security teams, lack of expertise in cloud security, and excessive alert noise. Gartner states “MDR service providers deliver these capabilities using a variable combination of technologies — these are commonly endpoint- and network-driven but increasingly involve cloud services layers, SaaS and custom applications.”
Choosing the right MDR provider for your organization is crucial.
An effective MDR solution should provide the following minimum capabilities to ensure comprehensive threat management:
Along with the capabilities above, it’s important to note that MDR solutions often have limitations, particularly for organizations that are looking to improve their overall security posture and grow their security maturity. If this is your case, be sure to ask certain questions about an MDR solutions including:
MDR solutions vary in terms of managed services and technologies offered by providers. Here are some common approaches and variations seen among MDR providers:
Detection-Centric vs. Detection & Response
MDR providers may take a detection-centric approach, where their primary focus is on detecting security incidents, and much of the burden of response falls on the customer. On the other hand, some MDR providers are involved in the full security operations lifecycle, which includes not only detection but also incident response, threat hunting, and remediation assistance. These MDR providers aim to deliver a more comprehensive security service, actively responding to and remediating security threats.
Proprietary Technology Stack and Integration
MDR providers differ in the technologies and tools they utilize within their solution stacks. This includes variations in the choice of and support for SIEM platforms, EDR tools, network traffic analysis (NTA) solutions, threat intelligence sources, and machine learning algorithms. The integration and orchestration of these technologies play a crucial role in the efficiency and effectiveness an MDR solutions will have for a specific organization. One MDR solution might require you to use that provider’s custom SIEM, while another provider might support one or multiple SIEMs vendors.
Level of Configuration to Security Ecosystem
MDR providers may vary in their ability to tune their services to meet specific customer needs. Some providers offer standardized service packages with predefined rules and playbooks, while others provide a more tailored approach with the flexibility to align their services with the customer’s unique security requirements. Configurability may include tuning detection rules specific to a customer environment, incident response processes, or integration with customer-specific technologies.
SOC Metrics: Reporting and Analytics
MDR providers differ in the level of reporting and analytics provided to customers. Some providers offer basic metrics around incidents resolved while others may provide detailed reports that can include detection coverage, MITRE ATT&CK mapping, mean time to resolve incidents and other key performance indicators (KPIs) to give customers visibility into their security posture.
Proactive Threat Hunting
While all MDR providers offer threat detection and incident response services, the level of proactive threat hunting may vary. Some providers actively hunt for threats within the customer’s environment. They utilize threat intelligence and advanced analytics to identify potential threats that may go unnoticed by traditional security controls. This proactive approach helps uncover hidden or advanced threats.
Service Level Agreements
MDR providers may have variations in the service level agreements (SLAs) they offer, including response times, incident remediation timelines, and availability of security experts. SLA variations can impact the speed and effectiveness of incident response and the level of support customers receive.
Evaluate the different approaches and variations to choose a provider that aligns with your specific security requirements and desired level of service.
The task of building out your security program is daunting, what with the hundreds of security solutions, tools, and MDR solutions out there. Regardless of what you’re prioritizing as you evaluate MDR solutions, ReliaQuest can partner with you to move your security program forward with a focus not only on managed threat detection and response, but on improving your overall security operations. Learn more about how GreyMatter, our security operations platform, unifies and streamlines your entire security operations.
Get a live demo of our security operations platform, GreyMatter, and learn how you can improve visibility, reduce complexity, and manage risk in your organization.