May 30 Webinar | SOC Talk: Automating Threat Response
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Beyond MDR
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Operational Technology
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Threat Hunting
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Threat Intelligence
Find cyber threats that have evaded your defenses.
Model Index
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
Phishing Analyzer
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
Integration Partners
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Blog
Company Blog
Case Studies
Brands of the world trust ReliaQuest to achieve their security goals.
Data Sheets
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
eBooks
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Podcasts
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
Solution Briefs
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
White Papers
The latest white papers focused on security operations strategy, technology & insight.
Videos
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
ReliaQuest ResourceCenter
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Threat Research
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
Shadow Talk
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
May 01, 2024
About ReliaQuest
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Leadership
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
Careers
Join our world-class team.
Press and Media Coverage
ReliaQuest newsroom covering the latest press release and media coverage.
Become a Channel Partner
When you partner with ReliaQuest, you help deliver world-class cybersecurity solutions.
Contact Us
How can we help you?
A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
More results...
Innovative biopharmaceutical company Gossamer Bio improves security operations efficiency, increases attack surface coverage by 44%
Reduced false-positive alerts by
Improved security team performance
MTTR for security incident tickets declined from 21 days to
Increased attack surface coverage by
Gossamer Bio is a clinical-stage biopharmaceutical company focused on the development and commercialization of seralutinib for the treatment of pulmonary arterial hypertension (PAH). Headquartered in San Diego, California, Gossamer Bio is a publicly traded company with employees located around the world.
Before engaging with ReliaQuest, the Gossamer Bio security team was weighed down by alerts that prior security service providers churned out. Triaging extensive, redundant false positives reduced the time available to deliver on key strategic security initiatives. Historical partnerships left little room for customization to the Gossamer cloud-native landscape, mandating a plug-and-play model with only certain provider-specified tools permitted.
Reducing Alert Noise
Improving Response Times and Reducing MTTR
Meeting Regulations and Optimizing Cyber Insurance
With Gossamer Bio’s cloud-first technology strategy, the company has a critical need for an advanced security platform and provider to support and continuously deliver on its security program objectives. Gossamer Bio has implemented a sophisticated technology landscape, architected with a focus on a zero-trust model. Partnership with a security organization that could magnify the effectiveness of its lean security team and enable the company to effectively evolve security operations was of utmost importance. “It is not an efficient or effective use of our time to be continuously triaging a flood of noisy false positives or redundant security alerts,” said Lisel Newton, Senior Director of Information Security, Risk & Compliance. “We must be super-efficient in how we run our security operations, so we can focus on continuous strategic evolution of the program.”
In describing Gossamer’s security operations goals, Newton commented, “We sought a partner who is committed and dedicated to an ongoing evolution and growth of the Gossamer Bio program and understood our unique cloud-native tech landscape. We needed a partner with cloud expertise who holds a deep understanding of what it means to secure a cloud environment, and not only can partner with us in doing so, but who also can make strong recommendations to improve and uplift the program.”
GreyMatter provides visibility into our entire environment and tech landscape – from endpoints to the cloud and more. We can understand gap areas which require additional focus or buildout of detection mechanisms, areas where we feel sufficiently enabled to respond, and where we could automate or build efficiency. The full end-to-end process and flexibility ReliaQuest brings to the relationship has been critical to our ongoing improvement. Lisel Newton Senior Director of Information Security, Risk & Compliance, Gossamer Bio
GreyMatter provides visibility into our entire environment and tech landscape – from endpoints to the cloud and more. We can understand gap areas which require additional focus or buildout of detection mechanisms, areas where we feel sufficiently enabled to respond, and where we could automate or build efficiency. The full end-to-end process and flexibility ReliaQuest brings to the relationship has been critical to our ongoing improvement.
Freeing the Security Operations Team to Focus on Strategic Initiatives with 90% Reduction in False-Positive Alerts
Before engaging with ReliaQuest, the Gossamer Bio security team was weighed down by alerts that prior security service providers churned out. Triaging extensive, redundant false positives reduced the tile available to deliver on key strategic security initiatives. Historical partnerships left little room for customization to the Gossamer cloud-native landscape, mandating a plug-and-play model with only certain provider-specified tools permitted. As Newton described, “Prior to partnering with ReliaQuest, we worked with a few service providers who implemented a very rinse-and-repeat model. That approach did not allow for any customization to Gossamer’s specific environment. We needed a partner with flexibility and willingness to not only adapt to our technology and expertly understand our tech stack and business model, but to make strategic recommendations for our evolution. That is what we found with ReliaQuest.”
ReliaQuest GreyMatter, a cloud-native security operations platform built on an Open XDR architecture, has enabled the Gossamer security team to “focus more on the strategy of security,” according to Newton. Rather than spending a disproportionate amount of time on manual tasks and basic investigation of every security alarm, they can now focus on initiatives such as furthering their zero-trust model across a global, remote workforce who require use of a variety of endpoints and identity models.
GreyMatter has also drastically reduced alert noise for the Gossamer Bio team. Newton commented, “The ReliaQuest team is quick to respond to any tuning requests, and the result reduces noise and provides me with detections configured to our unique business needs. They have tuned out more than 90% of false positives. I can trust that 99% of the time, the alerts I’m receiving are true situations requiring immediate attention. Not dealing with continuous noise allows us to focus more on strategic goals rather than sifting through false positives and duplicates.”
Their hard work and the partnership with ReliaQuest have paid off. According to metrics available in the GreyMatter Security Model Index, Gossamer Bio has improved its security team performance and ticket closure by 122% since becoming a ReliaQuest customer. This is due in part to the 77% reduction in noise thanks to the automated investigation capabilities of GreyMatter’s Intelligent Analysis.
Maintaining Security On the Go with GreyMatter Mobile App
Gossamer Bio was an early adopter of the GreyMatter Mobile App. The GreyMatter app has provided the Gossamer Bio team with the ability to receive notifications, analyze incidents, and take quick action to resolve issues from a mobile device. As Newton explained, “The GreyMatter Mobile App allows me the freedom and flexibility to be away from my laptop without the worry of missing alerts or having a delayed response on investigations. I can immediately review all critical information about the event and connect quickly with ReliaQuest through the app. This allows me to make faster decisions and take quick action on the go. This is a huge benefit for smaller teams like mine.”
Streamlining Security Operations’ Results with Improved Response Times
As a life sciences innovator developing valuable intellectual property and handling sensitive information, Gossamer Bio takes cybersecurity very seriously. Any disruption of operations can impact development and therapeutic treatment approval.
With external threat actors continually attempting to compromise valuable data, Newton knows the ability to quickly respond to threats is critical for her team. Before becoming a ReliaQuest customer, Gossamer Bio experienced multiple security operations vendors that generated alert noise. With her team having to triage extensive false positive alerts, the time to respond to incidents was delayed by independently performing all alert investigation across multiple cloud platforms, dashboards, and tools. Now, ReliaQuest and the GreyMatter platform have eliminated the alert problem. Contextual threat intelligence, and expert threat and alert investigation performed by ReliaQuest has helped the team drop MTTR by an astonishing 95%—from nearly three weeks to just under two days—despite an overall increase in alert volume.
The automations and playbooks inside GreyMatter enable the Gossamer team to investigate threats and quickly take action leveraging existing Gossamer platforms. As Newton observed, “We use a variety of tools in our security program, including LogRhythm, SentinelOne, and various portals within the Microsoft suite. With GreyMatter, my team saves the time historically spent pivoting between upwards of five+ consoles; we can see everything happening within one platform. This has enabled us to more quickly identify and respond to threats.”
Gossamer Bio is a publicly traded company with Sarbanes-Oxley (SOX) compliance obligations, along with healthcare-related compliance regulations. The company operates globally and thus also needs to consider GDPR requirements. The Gossamer team values the capability of the GreyMatter platform to help meet compliance obligations and provide necessary artifacts and reports to satisfy auditors, as required.
Gossamer recently renewed its cyber insurance coverage. After detailing the Gossamer security operations program to its cyber insurance broker, the firm was able to provide enhanced coverage at a reduced cost. As Newton described, “After responding to the cyber insurance broker’s detailed questionnaire and describing our security operations program, including ReliaQuest’s support with GreyMatter in place, we were able to obtain greater cyber insurance coverage with a reduced premium.”
Gaining Visibility and Insight to Better Manage Risk
Utilizing security program performance metrics from ReliaQuest allows Newton to consistently communicate security challenges, goals, and the current state of the program with the company’s executive team, cyber committee, and employees. With ReliaQuest’s detailed and automated mapping to the MITRE ATT&CK framework and ReliaQuest Risk Scenarios, Gossamer Bio has developed a stronger, more accurate sense of its coverage and ability to identify, detect and respond to the threat vectors facing its business. This has enabled the company to improve its security posture by 44%, according to the ReliaQuest Security Model Index.
In reflecting on the relationship, Newton provided, “ReliaQuest’s unique approach to security enables and allows for strategic flexibility. As our business changes and our security strategy evolves, ReliaQuest and GreyMatter are capable of and ready to support that strategy no matter what security tools we may decide to deploy or the cloud infrastructure we use. ReliaQuest and GreyMatter’s flexible approach allow and enable Gossamer Bio to design our security model as we see fit for our business, and they are prepared with the expertise to partner alongside.”