WEBINAR | From Deal to Defense: Unifying Cybersecurity Post-M&A
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Find cyber threats that have evaded your defenses.
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Brands of the world trust ReliaQuest to achieve their security goals.
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
The latest white papers focused on security operations strategy, technology & insight.
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
February 20, 2024
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
Join our world-class team.
Press and Media Coverage
ReliaQuest newsroom covering the latest press release and media coverage.
Become a Channel Partner
When you partner with ReliaQuest, you help deliver world-class cybersecurity solutions.
How can we help you?
A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
This product schedule (“Product Schedule”) is governed by and incorporated into the Platform and Support Agreement between ReliaQuest and Customer (“Agreement”). Subject to the Agreement, the terms and conditions in this Product Schedule apply to the ReliaQuest Products identified in the applicable Order between ReliaQuest and Customer. Capitalized terms used in this Product Schedule and not otherwise defined herein will have the meaning given to such terms in the Agreement or the Ongoing Enablement description.
The Specifications for GreyMatter are set forth in this Product Schedule as follows:
1.1. GreyMatter Respond (formerly GreyMatter Automate) is the component of GreyMatter that integrates with Customer’s in-scope GreyMatter Integration to enrich, contain or remediate threats using configured plays and playbooks. GreyMatter Respond may allow for automated remediation of threats or other actions involving GreyMatter Integrations. There is an inherent risk in activating automated features of GreyMatter that such features may take actions not initially intended or foreseen. As a result, Customer should not use GreyMatter Respond in a hazardous environment or in connection with other technologies or applications in which unintended or unforeseen automated action could cause personal injury or property damage.
1.2. GreyMatter Detect is the component of GreyMatter that supports the Security Tool Content methodology and lifecycle to accelerate or enhance Customer’s threat detection capabilities with Customer’s in-scope and eligible GreyMatter Integration.
1.3. GreyMatter Health is the component of GreyMatter that supports real-time monitoring of Customer’s in-scope GreyMatter Integration.
1.5. GreyMatter Investigate is the component of GreyMatter that supports the triage and analysis of Security Tool Content.
1.6. Reporting is any tangible and intangible reports provided by ReliaQuest to Customer with respect to GreyMatter or the Ongoing Enablement provided by ReliaQuest, including any reports provided by ReliaQuest utilizing ReliaQuest’s proprietary model index reporting capabilities.
To the extent that one or more of the following Add-On Products are specifically identified in an Order, the Specifications for the applicable Add-On Products are set forth in this Product Schedule as follows:
2.1. GreyMatter Digital Risk Protection is a sub-component of GreyMatter Intel that supports the detection or identification of data loss or brand impersonation and the monitoring of Customer’s web and digital attack surface. GreyMatter Digital Risk Protection may reveal to you information obtained from third parties or publicly-available sources, including dark-web search results, possible data leaks (and their contents) and other disreputable information. GreyMatter Digital Risk Protection is subject to the same warning and disclaimer applicable to GreyMatter Intel.
2.2. GreyMatter Hunt is the component of GreyMatter that supports threat hunting potentially leveraging data from Customer’s in-scope GreyMatter Integration.
2.3. GreyMatter Verify is the component of GreyMatter that allows Customer to test the effectiveness of Customer’s cybersecurity tools and content by simulating malicious and/or anomalous activity within Customer’s digital environment. GreyMatter Verify may cause Customer’s cybersecurity tools and content to interpret simulated activity as a legitimate threat or malicious activity, which may cause such tools or content to respond with automated actions with respect to Customer’s systems and network. As a result, ReliaQuest shall have no liability to Customer with respect to any simulated attacks or other actions taken through GreyMatter Verify, except to the extent any damages caused result from ReliaQuest’s gross negligence or intentional misconduct. ReliaQuest specifically disclaims any and all liability caused by a simulated attack (including, but not limited to, any damages, losses, or expenses of
any kind related to system downtime, damage, data corruption, or data loss), except to the extent resulting from ReliaQuest’s gross negligence or intentional misconduct.
2.4. GreyMatter Phishing Analyzer is a Service Tool that ReliaQuest may leverage to investigate user reported emails to identify malicious email threats and campaigns attempting to infiltrate an organization.
2.5. Managed Takedown Services are end-to-end management of takedown requests across the available risk categories including identification of targets, preparation and filing of takedown request forms, status monitoring and management of the removal or blocking action, and confirmation of takedown. Examples may include cease and desist requests, including DMCAISP/host level content suspension; registrar level domain suspension; registry level domain suspension; and/or domain takedown.
2.5.1. Customer shall promptly provide to ReliaQuest the following information required for Managed Takedown Services: (a) reasonably required letter of authorization to ReliaQuest, its agents or its third-party supplier to pursue enforcement (a sample of which will be provided upon request); and (b) registration details for user accounts of websites/platforms and any other information or documents reasonably requested by ReliaQuest.
2.5.2. ReliaQuest reserves the right to suspend or not perform the Managed Takedown Services if it believes: (i) Customer has not provided sufficient, accurate or complete information to initiate or continue with the Managed Takedown Services; or (ii) any Managed Takedown Services may result in any adverse action from a third party; or (iii) that the desired result of the Managed Takedown Services is unlikely to be achieved through reasonable efforts; or (iv) ReliaQuest or its suppliers are or may be legally restricted or prevented from providing the Managed Takedown Services.
2.5.3. Customer agrees that (a) infringing websites specified by Customer that are to be the subject of Managed Takedown Services are under third-party control and those third parties may resist any part of the Managed Takedown Services. Further, due to the international nature of the internet and the political, legal and/or language issues, ReliaQuest may be prevented from successfully performing in whole or in part the Managed Takedown Services; and/or (b) the Managed Takedown Services may not achieve the desired result.
2.5.4. ReliaQuest will commence specified actions for a Takedown Request after the Managed Takedown Services have been provisioned, activated and a takedown candidate has been identified. In each instance, upon receipt from Customer of one of the following: (i) an authorization action taken by Customer’s authorized web portal user to initiate the takedown process (“Takedown Request”); or (ii) confirmation from Customer authorizing ReliaQuest or its suppliers to commence action against a takedown candidate; or (iii) written confirmation authorizing ReliaQuest or its suppliers to proceed with the Managed Takedown Services using a commercially reasonable form approved by ReliaQuest.
2.5.5. Customer shall indemnify ReliaQuest and keep it indemnified for all costs, expenses, liabilities, losses, damages, claims, demands, proceedings, judgments and reasonable legal costs which ReliaQuest incurs or suffers in respect of any claim brought or threatened against ReliaQuest or its suppliers or sub- contractors by any third party, during or after the end of the term of the Agreement and arising out of or in connection with Customer’s actions in fulfilling the Managed Takedown Services in accordance with this Agreement.
2.5.6. Notwithstanding anything to the contrary in the Agreement, ReliaQuest shall be entitled to subcontract the performance of the Managed Takedown Services to any reasonable third-party subcontractor selected by ReliaQuest that performs such managed takedown services. FraudWatch International PTY Ltd. is the current vendor used by ReliaQuest to perform such managed takedown services, but this may change from time to time.