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Automate Your Abuse Mailbox

GreyMatter Phishing Analyzer streamlines user-reported email management, freeing up time for your security operations team while mitigating operational risk to the business.

Challenges

The Burden of Phishing Analysis

The average organization spends over 3,000 hours annually on user-submitted email analysis and remediation that they could be using on critical priorities. For each email, an analyst must determine whether it’s malicious, investigate the event, take necessary remediation actions, and reach out to the reporting user with their findings. This high level of effort leads to weakened security posture, drained resources, an overwhelmed security team, and increased risk. 

Time-Consuming Process

Manually diagnosing, investigating, and resolving each reported email is long and tedious work.

High False Positives

80% of emails submitted to an abuse mailbox are benign, taking up analysts' time that is better spent elsewhere.

Constant Tool Pivots

Analysts must pivot between many tools to collect the data they need for comprehensive investigation and remediation.

Discouraged Reporters

If a user reports a suspicious email and never hears back, they are less likely to report in the future.

Phishing Analyzer Overview

The GreyMatter Phishing Analyzer

Phishing Analyzer reduces the risk of phishing attacks and allows your team to work on higher-priority strategic tasks.

How It Works

Abuse Mailbox Management Powered by GreyMatter

The ReliaQuest GreyMatter Phishing Analyzer leverages automation in every stage of the abuse mailbox management process. It analyzes reported messages, sends follow-up notifications to the reporter, and takes remediation action across multiple technologies—all within minutes of the initial report.

End-to-End Abuse Mailbox Automation

Phishing Analyzer leverages GreyMatter to provide end-to-end abuse mailbox management without the need for another security console.

  • Quickly and accurately diagnoses malicious emails, then collects and correlates related artifacts from multiple tools to aid investigation.
  • Purges malicious emails from all mailboxes and acts across multiple technologies to block URLs, isolate hosts, remove malicious files, and more.
  • Automatically sends an analysis write-up to the security team and a configurable decision notification to the reporter.

When businesses choose ReliaQuest they see results

See Our Platform in Action
58 %

Decrease in Alert Triage
and Response Times

70 %

Reduction in Alert Noise
and False Positives

35 %

Improvement in
Total Cost of Ownership

Why ReliaQuest for Phishing Analysis

GreyMatter Phishing Analyzer
  • Analyzes a reported email within seconds using AI, automation, and curated threat intel
  • Stitches related artifacts from across technologies, providing better context for investigations
  • Responds across multiple technologies with one click for holistic resolution
Other Solutions
  • Analyzes an email and responds to reporters in hours or even days
  • Only provides data from point email tools, resulting in limited context
  • Response actions are limited to the email platform
Integrations and Connections

Reinforce Your Security Ecosystem with GreyMatter

Seamlessly integrate GreyMatter into your existing security operations tech stack to enhance visibility across your tools and gain the context and insights you need to operationalize security and protect your business.

See Integrations
Customer Testimonials

Industry Leaders Trust
ReliaQuest GreyMatter
to Achieve Their Security Goals

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For years vendors have promised to deliver a ‘single pane of glass’ but always fell short. ReliaQuest GreyMatter unifies security tools for visibility across layers, aggregated alerting, faster investigation and response, bolstered by proactive threat hunting and attack simulation to continually improve your posture, all wrapped with security advisory expertise for accelerating key initiatives. John Childers Director of Information Security, Aqua America
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With GreyMatter, my team doesn’t have to do a lot of chair swiveling; we can see everything happening on one platform, which has enabled us to quickly identify and respond to threats. Christine Vanderpool CISO, Florida Crystals
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ReliaQuest provides us with assurance that we’re engaging in best practices, keeping things healthy, up-to-date and that we have eyes on our systems at all times. Director of Security Operations,
$4.5B Global Management Consulting Firm

Make Security Possible
with ReliaQuest GreyMatter

Increase visibility, reduce complexity, and manage risk with comprehensive protection unified through a single security operations platform.

GreyMatter's security operations platform dashboard