Examine our research from the last year in the ReliaQuest 2024 Annual Cyber-Threat Report
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Beyond MDR
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Operational Technology
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Threat Hunting
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Threat Intelligence
Find cyber threats that have evaded your defenses.
Model Index
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
Phishing Analyzer
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
Integration Partners
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Blog
Company Blog
Case Studies
Brands of the world trust ReliaQuest to achieve their security goals.
Data Sheets
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
eBooks
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Podcasts
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
Solution Briefs
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
White Papers
The latest white papers focused on security operations strategy, technology & insight.
Videos
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
ReliaQuest ResourceCenter
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Threat Research
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
Shadow Talk
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
March 26, 2024
About ReliaQuest
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Leadership
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
Careers
Join our world-class team.
Press and Media Coverage
ReliaQuest newsroom covering the latest press release and media coverage.
Become a Channel Partner
When you partner with ReliaQuest, you help deliver world-class cybersecurity solutions.
Contact Us
How can we help you?
A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
More results...
Payment card fraud costs banks and merchants nearly $23 billion a year and rising. As consumers spend more money online, the opportunities for fraud increase and so does the level of sophistication threat actors employ to conduct card fraud. These cybercriminals don’t operate in a vacuum. They rely on a broad ecosystem and support network that provides a range of credit card details, fraud tools and online tutorials to hone their skills and increase their chances for success.
A SOC manager of a retail bank discovered that customer credit card numbers were being traded online and took a proactive approach to preventing fraud. Here’s how it unfolded.
Among the participants in the payment card fraud ecosystem, fraudsters are the individuals who use card details to buy goods and services for their own use or to resell at a discounted price. They run the greatest risk of getting caught by law enforcement and seek ways to stay below the radar. One tactic is to make sure cards have a worthwhile balance before using them. To do this, they take advantage of services offered on the Internet Relay Chat (IRC) channel that check the validity of credit card numbers in exchange for a nominal fee ($0.15).
Figure 1: An IRC channel used to check balances of payment cards.
With annual online card spending expected to reach $6 trillion by 2021, detecting and stopping fraudulent transactions is a priority for banks and merchants worldwide. But the volume of activity to monitor can seem overwhelming. By understanding how this ecosystem operates, there are steps defenders can do to mitigate risk. In this case, the retail bank:
It’s not only IRC channels where payment cards are tested and shared online. In order to gain good visibility into where your customers’ payment cards are being shared online, you also should monitor criminal forums and marketplaces.
Want to learn more about how this underground economy operates and how to use that knowledge to your advantage? See how Digital Shadows SearchLight (now ReliaQuest GreyMatter DRP)™ helps clients investigate digital risks such as payment card fraud and enables organizations to proactively mitigate risk: Test Drive SearchLight™ Free Here.
To stay up to date with the latest digital risk and threat intelligence news, subscribe to our threat intelligence emails here.