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ReliaQuest SC Media 2018 Excellence Award Finalist – Customer Service

TAMPA, Fla.Jan. 31, 2018 /PRNewswire/ — ReliaQuest, a leading provider of IT security solutions, has been recognized as an Excellence Award finalist in the Customer Service category for the 2018 SC Awards. Finalists are recognized for outstanding leadership and providing superior security products to the cybersecurity industry. Winners will be announced at the SC Awards ceremony on April 17, 2018 in San Francisco.

“At ReliaQuest, it’s our belief that if you take care of the people you work with, success for our customers is a foregone conclusion. Having a strong team with shared values is our definition of customer service,” said ReliaQuest CEO Brian Murphy. “More than any technological expertise, this is how we will continue to push the security industry forward.”

Said one customer, a security leader of a large national retailer: “From a service-delivery standpoint, there is no one else like ReliaQuest. When I need something, I hardly have to even ask. It just gets done, usually within 24 hours. It’s usually me that’s slowing the ReliaQuest team down, not the other way around. The attention that each customer gets is really impressive, and it’s more than just the timely responsiveness.  It’s the relationship. I’ve gotten to the point where it’s easy to forget that my delivery manager with ReliaQuest is not an actual member of my own security team – we’re that closely in touch. And there’s no other service provider I feel that way about.”

Now in its 21st year, SC Awards is recognized as the industry gold standard of accomplishment for cybersecurity professionals, products and services. Winners in the Excellence category are determined by an expert panel of judges with extensive knowledge and experience in the cybersecurity industry. The Excellence Award honors the professionals, products and services that have proven to be the best in the industry for protecting today’s corporate world from an array of risks and threats.

“In an age where threats are ever-evolving, it is reassuring to know that one true constant is the commitment of dedicated information security professionals, as best exemplified by our SC Media Awards finalists,” said Illena Armstrong, VP, editorial, SC Media. “These inspiring innovators have set a high bar for their industry peers, as they continue to protect the world from attacks and vulnerabilities that imperil our security, privacy, and digital infrastructure. The year 2017 brought us WannaCry ransomware infections, the rise of cryptominers, and bugs like Broadpwn and BlueBorne that affected billions of devices. Whatever threats rear their ugly heads in 2018 and beyond, our finalists will be ready to act.”

The SC Awards gala honoring the winners attracts top professionals in the cybersecurity community and provides an invaluable opportunity for networking. To register for the 2018 SC Awards gala, please visit http://www.scmagazine.com/awards/.

SC Media is cybersecurity. For over 25 years, they have armed information security professionals with in-depth and unbiased information through timely news, comprehensive analysis, cutting-edge features, contributions from thought leaders, and independent product reviews in partnership with and for top-level information security executives and their technical teams. In addition to their comprehensive website, SC Media offers magazines, eBooks, and newsletters. They also host digital and live events such as SC Awards and RiskSec NY to provide cybersecurity professionals all the information needed to safeguard their organizations and contribute to their longevity and success.