Business and IT leaders share an example of how they’ve turned their backs on conventional leadership advice – for the better
Look beyond experience and education in hires
Brian Murphy, founder and CEO, ReliaQuest:
“I firmly believe in hiring people based on their values, not their experience or education. The four I emphasize are accountability, helpfulness, adaptability, and focus.
At ReliaQuest, we have a 90 percent employee retention rate, which is particularly high considering that 84 percent of cybersecurity workers were open to new employment opportunities last year. But I truly believe our success lies in this values-based approach, which goes against most of the advice I’ve received.
We foster a culture in which empowered employees are valued more for their willingness to learn than their formal education and an accountability-based work ethic means better customer service and loyal customers.”
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