WEBINAR | A Deep-Dive into 2023 Cyber Threats
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Beyond MDR
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Operational Technology
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Threat Hunting
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Threat Intelligence
Find cyber threats that have evaded your defenses.
Model Index
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
Phishing Analyzer
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
Integration Partners
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Blog
Company Blog
Case Studies
Brands of the world trust ReliaQuest to achieve their security goals.
Data Sheets
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
eBooks
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Podcasts
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
Solution Briefs
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
White Papers
The latest white papers focused on security operations strategy, technology & insight.
Videos
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
ReliaQuest ResourceCenter
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Threat Research
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
Shadow Talk
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
April 18, 2024
About ReliaQuest
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Leadership
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
Careers
Join our world-class team.
Press and Media Coverage
ReliaQuest newsroom covering the latest press release and media coverage.
Become a Channel Partner
When you partner with ReliaQuest, you help deliver world-class cybersecurity solutions.
Contact Us
How can we help you?
A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
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The cyber skills gap isn’t going to disappear on its own. It’s time to embrace it and take responsibility for it. It’s up to all of us to take someone who has the desire and ability to learn and provide them with continuous training and development.” – Brian Murphy, ReliaQuest, CEO
At ReliaQuest, we make learning possible. One of the most impactful actions we can take for our customers is providing training on how to get the most out of ReliaQuest’s unified detection and response platform, GreyMatter. A knowledgeable, well-trained partner is a more effective partner. That’s why we believe in partnering with our customers and enhancing their security operations together. After all, security is a team sport.
Our passion for knowledge and our desire to share that with not only our internal teams, but our customers as well, led us to establish ReliaQuest University and begin offering training in 2018. With trainings offered on a variety of topics, ReliaQuest University was a success right out of the gates. Externally, we increased customer engagement, improved their user experience, and enhanced their knowledge of their security environments. Internally, we established a comprehensive new-hire onboarding program for all our diverse job roles. Trainings were held monthly at our Tampa offices, and grew to well over 75 training sessions per year by the end of 2019. Engagement was through the roof and outcomes were looking bright.
Enter COVID-19.
2020 was a challenging year around the globe and presented a unique set of obstacles for our ReliaQuest University training programs. On-site training? Gone. Customer site visits? Gone. Our customers’ needs? Expanding rapidly. Our resolve in meeting those needs? Hardened.
ReliaQuest University is built from the ground up to leverage all the benefits of an online learning management system. Training content, self-paced modules, and even instructor-led sessions can all be hosted online. This means that the pivot to work-from-home was something that ReliaQuest was not only well prepared for, but took full advantage of. As our customers and prospects moved to a remote workforce, how did ReliaQuest transition its training and customer partnerships to accommodate?
We knew that our mindset was going to be our most valuable asset in these times of uncertainty. We knew that we could not limit our offerings for our new-hires or our customers, so we instead chose to increase and diversify our training programs. When the world went remote, ReliaQuest University was already scheduled into the next two quarters, with some training happening just two weeks after the transition to out-of-office work. Our instructional design team was able to make the transition from in-person training to virtual, and adapt the material to a fully realized online learning program in just 3 weeks.
Working with our technical security experts and our training department, we were able to streamline our existing training sessions and even added content for our customers in order to meet the rapidly evolving needs of a remote work force. A custom-built site houses a comprehensive offering of GreyMatter training courses, with 24/7/365 access. Customers now have access to additional on-demand training on GreyMatter, which is accessed from directly within the GreyMatter platform itself.
Here, customers can familiarize themselves with the GreyMatter interface while learning how to run automation plays, configure threat hunting campaigns, search for IOCs, and more. Through this training, customers know how to maximize the value of GreyMatter to achieve true, unified visibility across their disparate technologies, automate across the threat life cycle, and benchmark and measure their success – all of which increases confidence in their security program. That’s something we never could have offered before pivoting to online training for our customers. ReliaQuest also continues to offer GreyMatter trainings monthly with live instruction to customers via virtual meetings.
Our subject matter experts at ReliaQuest are trained extensively on not only the GreyMatter platform, but also how to train and develop our teams internally. This leadership training allows them to build even stronger customer partnerships. Since moving to remote training, we have conducted 32 trainings; with this commitment to continuously strengthening our partnerships, it’s no wonder that ReliaQuest boasts a 97% customer retention rate. When faced with a dire situation, ReliaQuest doubled down, and proved once again that we are committed to maturing our customers’ security programs and helping them achieve greater ROI across their security investments.