Security teams are stretched thin as they work to secure their infrastructure and detect, investigate, and resolve threats. The ReliaQuest team has heard consistent feedback from our customers that a mobile app would help ease the burden on security teams by enabling them to analyze and resolve incidents on the go. Therefore, ReliaQuest is pleased to announce the GreyMatter mobile app to accelerate incident analysis and response for our customers.
The Status Quo: Lagging Threat Response
Today’s security teams are mobile and expect to be able to work anywhere, anytime to keep their organizations secure. Security incidents do not happen only during business hours while you are in the office. Carrying around a laptop has been the norm for security practitioners because you never know when you may get an email or phone notification. When that notification arrives, you’ll need to sit down, log in, and work the security event. Security teams may need to evaluate incidents over the weekend, during a holiday, or while socializing at a baseball or football game.
The ReliaQuest product team heard customers loud and clear that they wanted to work from their mobile devices. Practitioners wanted the assurance that their security program was running smoothly, to work incidents within the mobile app, and to collaborate with ReliaQuest experts and with their own teams.
Introducing the GreyMatter Mobile App
The GreyMatter mobile app enables GreyMatter users to quickly evaluate security alerts, undertake investigations, and take action to resolve incidents from a mobile device. It allows you to understand and evaluate security incidents without cracking open your laptop. With the GreyMatter mobile app, you have the assurance that your security house is in order.
You can resolve straightforward incidents from your phone or move to a convenient place to dive deeper using your laptop. Within the mobile app, you can accelerate investigations by understanding incidents and knowing when you need to find a convenient location to open your laptop. The actions you can take with the mobile app include:
- Acknowledge an incident and view details.
- Analyze incidents by viewing optimized artifacts.
- Resolve and close incidents.
- Redirect an incident to ReliaQuest experts for further investigation.
- Collaborate with team members through capabilities including acknowledgment, incident link sharing, and commenting.
The GreyMatter mobile app allows me the freedom and flexibility to be away from my laptop, without the worry of missing alerts or delayed response and investigations. I can immediately review all critical information about the event and connect quickly with ReliaQuest through the app. This allows me to make faster decisions and take quick action on the go. This is a huge benefit for smaller teams like mine.Lisel, Director of Cybersecurity, Life Sciences Company
Mobile Platform Support and Availability
Whether you are an iPhone fan or Android aficionado, the GreyMatter mobile app has you covered. The GreyMatter mobile app is available today from both the Apple App Store and Google Play. The GreyMatter mobile app is part of the base GreyMatter offering and available at no additional cost for any solution package. ReliaQuest customers can use their existing GreyMatter credentials to log into the GreyMatter mobile app.
Visit the GreyMatter mobile app webpage to learn more. ReliaQuest customers can also contact their Customer Success Manager for additional information about the GreyMatter mobile app.