WEBINAR | A Deep-Dive into 2023 Cyber Threats
Reduce Alert Noise and False Positives
Boost your team's productivity by cutting down alert noise and false positives.
Automate Security Operations
Boost efficiency, reduce burnout, and better manage risk through automation.
Dark Web Monitoring
Online protection tuned to the need of your business.
Maximize Existing Security Investments
Improve efficiencies from existing investments in security tools.
Beyond MDR
Move your security operations beyond the limitations of MDR.
Secure with Microsoft 365 E5
Boost the power of Microsoft 365 E5 security.
Secure Multi-Cloud Environments
Improve cloud security and overcome complexity across multi-cloud environments.
Secure Mergers and Acquisitions
Control cyber risk for business acquisitions and dispersed business units.
Operational Technology
Solve security operations challenges affecting critical operational technology (OT) infrastructure.
Force-Multiply Your Security Operations
Whether you’re just starting your security journey, need to up your game, or you’re not happy with an existing service, we can help you to achieve your security goals.
Detection Investigation Response
Modernize Detection, Investigation, Response with a Security Operations Platform.
Threat Hunting
Locate and eliminate lurking threats with ReliaQuest GreyMatter
Threat Intelligence
Find cyber threats that have evaded your defenses.
Model Index
Security metrics to manage and improve security operations.
Breach and Attack Simulation
GreyMatter Verify is ReliaQuest’s automated breach and attack simulation capability.
Digital Risk Protection
Continuous monitoring of open, deep, and dark web sources to identify threats.
Phishing Analyzer
GreyMatter Phishing Analyzer removes the abuse mailbox management by automating the DIR process for you.
Integration Partners
The GreyMatter cloud-native Open XDR platform integrates with a fast-growing number of market-leading technologies.
Unify and Optimize Your Security Operations
ReliaQuest GreyMatter is a security operations platform built on an open XDR architecture and designed to help security teams increase visibility, reduce complexity, and manage risk across their security tools, including on-premises, clouds, networks, and endpoints.
Blog
Company Blog
Case Studies
Brands of the world trust ReliaQuest to achieve their security goals.
Data Sheets
Learn how to achieve your security outcomes faster with ReliaQuest GreyMatter.
eBooks
The latest security trends and perspectives to help inform your security operations.
Industry Guides and Reports
The latest security research and industry reports.
Podcasts
Catch up on the latest cybersecurity podcasts, and mindset moments from our very own mental performance coaches.
Solution Briefs
A deep dive on how ReliaQuest GreyMatter addresses security challenges.
White Papers
The latest white papers focused on security operations strategy, technology & insight.
Videos
Current and future SOC trends presented by our security experts.
Events & Webinars
Explore all upcoming company events, in-person and on-demand webinars
ReliaQuest ResourceCenter
From prevention techniques to emerging security trends, our comprehensive library can arm you with the tools you need to improve your security posture.
Threat Research
Get the latest threat analysis from the ReliaQuest Threat Research Team. ReliaQuest ShadowTalk Weekly podcast featuring discussions on the latest cybersecurity news and threat research.
Shadow Talk
ReliaQuest's ShadowTalk is a weekly podcast featuring discussions on the latest cybersecurity news and threat research. ShadowTalk's hosts come from threat intelligence, threat hunting, security research, and leadership backgrounds providing practical perspectives on the week's top cybersecurity stories.
April 18, 2024
About ReliaQuest
We bring our best attitude, energy and effort to everything we do, every day, to make security possible.
Leadership
Security is a team sport.
No Show Dogs Podcast
Mental Performance Coaches Derin McMains and Dr. Nicole Detling interview world-class performers across multiple industries.
Make It Possible
Make It Possible reflects our focus on bringing cybersecurity awareness to our communities and enabling the next generation of cybersecurity professionals.
Careers
Join our world-class team.
Press and Media Coverage
ReliaQuest newsroom covering the latest press release and media coverage.
Become a Channel Partner
When you partner with ReliaQuest, you help deliver world-class cybersecurity solutions.
Contact Us
How can we help you?
A Mindset Like No Other in the Industry
Many companies tout their cultures; at ReliaQuest, we share a mindset. We focus on four values every day to make security possible: being accountable, helpful, adaptable, and focused. These values drive development of our platform, relationships with our customers and partners, and further the ReliaQuest promise of security confidence across our customers and our own teams.
More results...
A former Air Force pilot, Leslie Picht was in the military for twenty years before retiring and starting a new career in project management at Jabil Inc, a Fortune 500 global manufacturing services company. She discovered cybersecurity shortly after, eventually taking her down a self-directed path that lead to her current role as Manager of Jabil’s Global Cybersecurity Incident Response Team (CIRT).
In the third edition of our Customer Spotlight series, we learn more about Leslie’s journey and why soft skills aren’t soft… but critical.
When I was in the military, my job was to make life harder for the enemy. Every day I went to work, I knew my engagement mattered. From the project management side, it was a little more difficult for me to feel that connection to my mission. I felt like I was trying to grow a seedling…staring at it every day to see if it was taller. So then I just basically tried to find a place that engaged my passion to hunt the enemy.
One day I was sitting in a local project management chapter meeting and heard someone speaking about cybersecurity. It was like a calling and I knew I’d found my new battlespace.
It was straight up research and hard work.
I have gone through four major career transitions – not just job changes, but totally different industries. It really is about your drive to re-make yourself at any point in life, if you choose. My intrinsic personality allowed me to push forward and do those things. What ensures success is having a long-term vision, being able to set the interim goals, and then executing on the details.
Some call these soft skills, but I refer to them as critical, because “soft” makes it seem like you can go without them.
You have to know how to tell a compelling story. I think we sometimes get wrapped up in the technical speak thinking someone will just nod their head and do whatever we want them to, but it doesn’t work that way in the business world… if your story is terrible or I don’t understand it, the answer is “No,” or “I don’t trust you” or it’s just a much harder sell.
You can be smart and understand how to do things technically, but you’ve reached a whole new level of influence when you can communicate with someone who doesn’t understand the technical but still get them to understand why something is important or why the change needs to happen.
We’re taught in school how to handle technical problems and how to solve those technical problems, but we don’t do a great job wrapping things up in the “marketing.” I was very blessed with several senior leaders in the military who helped me hone in on my ability to write…looking back on my career, its been one of the most valuable skills I learned because everything in life is marketing.
Yes I was able to write myself into some competitive positions, but there were many occasions where my writing skills earned my squadron an award or someone a promotion. So that’s why I really like writing and feel it’s a critical element of effective communication.
It’s important to engage other teams when you don’t need anything. Or even better: build the relationship when you have something in your hand to give them… If you talk to somebody every time your hand is out, they’re just going to be sorry to see you coming and happier to see you go. If you can build something or show them something useful, you show them value and you are now closer to advancing your security initiatives.
Otherwise, they’ll think you’re like the IRS always needing something when you walk in the door when you really just want to help.
With things like social engineering, phishing or other IT hygiene issues, the softest spot is the user so it’s critical that we make every opportunity we have to engage with someone, a teaching opportunity. Also, everyone in the company must be comfortable coming to our team to ask for help, to report an incident, to report a risk or gap…if we take pride in talking over someone’s head or if we are the ones intimidating our own people, we’ll never make progress in cybersecurity.
I learned this early on, but having an open discussion about your failures can be just as valuable as sharing stories about what you did right.
We are afraid to tell our mistakes or our goof-ups, but it’s not helpful for people to see where you are now and be awestruck. It’s much more powerful for them to know that a winding, struggling path is normal. And that you can get to this point, if you’re willing to put in the hard work.
Confidence comes from competence. So, the question really is, how do you build your competence? The fastest path to that, is simple: commit to teach. It’s a whole different ballgame and a level of commitment to teach something as opposed to just learning for your own personal education. Because now, you have to present it in a way that forces you to put yourself in someone else’s shoes. If you can teach it, then you know it.
But, don’t kill your passion for something by demanding painful perfection of yourself…you could lose the love of a job because you’re trying to be too perfect or failing to recognize that you’re just doing too much.
Thanks Leslie, for these powerful insights!